Data Allowance

 

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ViaSat

Data Allowance Policy – Exede Satellite Broadband Plans

 

Our goal is to give each of our customers the fastest service at the lowest price.  To ensure that all ViaSat customers have equitable access to the network and that heavy usage by a small number of customers does not negatively impact the network performance for all customers, the ViaSat service utilizes a data allowance Policy (the “Policy”).  This policy explains what happens when you use the maximum amount of data included in your plan.  ViaSat Internet access is not guaranteed and is subject to this Policy. 

 

We have several Exede Broadband plans available, each of which has a different monthly data allowance. We measure your data usage on a monthly basis and reset it to zero on the same day each month.  Starting on the first day of your monthly measurement period, all uploaded and downloaded data transmitted using your ViaSat account counts toward your data allowance. 

 

 If at any time your data usage exceeds the data allowance, ViaSat may severely slow, restrict, and/or suspend your service, or certain uses of your service, until the end of your monthly measurement period.  ViaSat may offer you the option of purchasing additional increments of data to use during the remainder of your measurement period. At the end of each monthly measurement period, your data usage resets to zero.  Any unused data or additional purchased increments of data do not carry over to the next month.

 

The table below shows the data allowance for each data plan.

 

Broadband Plans

Plan 1

Plan 2

Plan 3

Data Allowance (GB)1,2

10

15

25

 

1 The data allowance is the volume of data that can be uploaded and downloaded during your measurement period.

 

This Policy contains important information about your use of the ViaSat service and your relationship with ViaSat. If you do not agree with this Policy, you are not permitted to use the ViaSat service and must terminate your account immediately, subject to the terms of your Customer Agreement. For additional information about permitted uses of the ViaSat service see our Acceptable Use Policy at http://www.ViaSatResidential.com/exede/legal/acceptable-use-policy/.  For information about our network management practices please see our Network Management Policy at http://www.ViaSatResidential.com/exede/legal/network-management-policy/.

 

ViaSat may revise this Policy from time to time upon notice by posting a new version of this document on exede.com, wildblue.com, wildblue.net or any successor URL(s).  All revised copies of the Policy are effective immediately upon posting. Questions regarding this Policy can be directed to ViaSat  via WBLegal@ViaSat.com

(Version 1.4 Last Updated January 13, 2012)

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Last Updated on

02/29/16 09:54 AM